Vibe Buyer FAQs

Have a question about Vibe and how our interactive digital whiteboards work? See frequently asked questions from Vibe customers, from sizes to shipping to accessories.

Vibe Hardware FAQs

Q: What sizes are available for Vibe boards?

A: The Vibe board has a 55” screen, and we are planning to offer additional sizes in the future. If you have a request for future sizes we should consider, please email sales@vibe.us.

Read more: Help Center: Vibe board sizes.

Read more: Vibe Product Specifications.

Q: What are the Vibe board and Vibe stand dimensions?

A: The Vibe board is 50.6” (width) x 29.1”(height) x 2.9” (depth).

  • Diagonal screen size: 55”
  • Product dimensions: 50.6” (width) x 29.1”(height) x 2.9” (depth)
  • Product weight: 60.6 lbs
  • Package size: 56.7” (width) x 37”(height) x 8.8” (depth)
  • VESA Mount: 200 x 200 mm

The Vibe stand is 50.4” (width) x 50.9” (height) x 26” (depth).

  • Stand size: 50.4” (width) x 50.9” (height) x 26” (depth)
  • Stand weight: 33 lbs

Read more: Help Center: Vibe board sizes.

Read more: Vibe Product Specifications.

Q: How is the Vibe board powered?

A: Vibe is powered through a 6 foot detachable power cord that is included with your purchase.

Read more: Help Center: How is the Vibe board powered?.

Vibe Accessories FAQs

Q: Are there any other accessories available with Vibe?

A: Yes. Vibe sells optional mobile stands & extra styluses. Vibe has 2 USB ports, HDMI in, HDMI out, and an audio port to add USB cameras, wireless keybords, and other accessories.

Read more: Help Center: Are there any other accessories available with Vibe?.

Q: Which cameras and webcams work with Vibe?

A: Vibe is compatible with most USB connected cameras and webcams.

Read more: Help Center: Which cameras work with Vibe?.

Q: Which speakers and microphones work with Vibe?

A: Vibe is compatible with most USB connected microphones.

Read more: Help Center: Which speakers and microphones work with Vibe?.

Q: Stands and wall mounts for Vibe

A: Vibe offers beautifully designed custom mobile stands (in white or red) with easy installation. Vibe boards are also compatible with many other types of stands or wall mounts if you have different needs or requirements.

All mounts and stands should be able to support at least 65 lbs and be compatible with a 200 x 200 VESA mount.

Read more: Help Center: Stands and wall mounts for Vibe.

Q: Which styulus should I use with Vibe?

A: All Vibe boards come with 2 magnetic styluses. Vibe will work best with the custom Vibe styluses, which are specifically designed to work with the Vibe board.

Read more: Help Center: FAQs on Vibe Styluses.

Q: Which cable accessories does Vibe support?

A: Vibe has 2 USB ports, HDMI in, HDMI out, and an Audio port, so additional accessories are supported to connect with Vibe.

Read more: Help Center: Supported Cable Accessories.

Q: What is Vibe's Active Stylus?

A: Another option for using Vibe as a 2nd screen is to use an HDMI cable to connect a computer to the Vibe board.

Read more: Help Center: Are there any other accessories available with Vibe?.

Screencasting on Vibe

Q: Which wireless devices does Vibe support?

A: Yes, Vibe boards support screencasting from a variety of devices. Please see recommendations below:
DeviceScreencast options
WindowsEShare (free third party casting application)
Mac/iPhoneAirplay or EShare (free third party casting application)
AndroidEShare (free third party casting application)
Chrome browserChromecast

Read more: How to screencast

Q: Can you draw on top of the screencast or HDMI content?

A: Yes, Vibe supports annotation during HDMI or any screencast option.

Read more: How to annotate

Q: Can you control your computer from the Vibe screen when casting?

A: Yes, if you are able to use the EShare application to wirelessly cast from your computer (available for Mac, Windows, and Android), you can control your computer screen from the Vibe board.

Read more: EShare

Read more: How to screencast

Vibe Software FAQs

Q: Does Vibe support Single Sign On (SSO)?

A: Yes, Vibe supports two popular forms of SSO: OAuth SSO and SAML based.

Read more: Help Center: Does Vibe support SSO?.

Q: Which apps integrate with Vibe?

A: Most 3rd-party apps work well on Vibe. Vibe Inc has our own App store with a number of 3rd party Android applications available for you to download onto your device.

Vibe runs the mobile Android versions of these 3rd party applications. Some 3rd party mobile applications may not include identical functionality to the desktop version. There is no special licensing required beyond what you’re currently using to access your account.

Read more: Vibe’s App Store.

Read more: Help Center: Which apps are available?.

Q: Does Vibe have a subscription fee?

A: At this point in time, Vibe software is included free of charge with your hardware purchase. You can access your Vibe account from a Vibe board, computer browser, tablet or mobile phone (view only).

Read more: Help Center: Does Vibe have a subscription fee?

Purchasing and Ordering Vibe

Q: What is included with a Vibe board purchase?

A: The Vibe board is $2,999 USD and includes free shipping within the U.S. When purchasing a Vibe board, your package will include:

  • 55” UHD touchscreen Vibe interactive whiteboard
  • 2 Vibe Touch Styluses (styluses are magnetic and can clip to the side of the board or to your stand)
  • Power Cord
  • Owner’s Manual and Quick Start Guide
  • Warranty Registration Card

Read more: Help Center: How much is Vibe? What is included?. Read more: Help Center: Are there any other accessories available with Vibe?.

Q: How much is the Vibe board?

A: The Vibe board is $2,999 USD and includes free shipping within the U.S.

Read more: Help Center: How much is Vibe? What is included?.

Q: How can I purchase Vibe?

A: U.S. customers can purchase Vibe boards (and optional Vibe stands) with a credit card from our website order page.

Read more: Help Center: How can I order Vibe?

Q: Can I talk to someone at Vibe if I still have questions?

A: Yes, absolutely. If you have questions or would like to discuss your particular use case, you should schedule time with one of our product experts. Vibe offers a 15 or 30 minute 1:1 discussion that you can schedule at your convenience.

Read more: Help Center: Can I talk to someone at Vibe if I still have questions?

Q: Does Vibe offer discounts?

A: We typically are only able to offer additional discounting based on volume (3 or more units). Please fill out this Quote Request form or contact sales@vibe.us if you are considering purchasing more than 3 boards and would like to get a quote.

Read more: Help Center: Vibe discounts and financing

Q: Does Vibe offer financing?

A: Vibe has partnered with Affirm, a 3rd party option that allows customers to purchase Vibe today and split payments into monthly payments of 6, 9 or 12 months.

Read more: Help Center: Vibe discounts and financing

Vibe Shipping FAQs

Q: Does Vibe shipping within the U.S.?

A: Shipping is free within the continental U.S. Depending on where you are located, shipping can take anywhere from 3-5 business days*.

  • *Due to COVID, shipping time is taking longer than usual - please expect 5-8 business days for shipping within the US.

Read more: Help Center: Vibe shipping within the U.S.

Q: Does Vibe shipping to Canada?

A: Vibe regularly ships to Canada. Shipping time is approximately 3-6 business days depending on your location in Canada.

Shipping costs will be dependent on which product(s) and your location, so please use our Request a Quote form to get the most update information on shipping costs for your province.

You can also arrange your own shipping from your preferred carrier, with pick up from our warehouse in Southern California.

Read more: Help Center: Shipping Vibe to Canada

Q: Does Vibe offer shipping outside of the U.S. and Canada?

A: Yes, Vibe boards can be shipped to most countries. Unfortunately, due to the impact of COVID, Vibe cannot support shipping to India at this time.

Shipping costs will be dependent on which product(s) and your location, so please use our Request a Quote form to get the most update information on shipping costs for your province.

You can also arrange your own shipping from your preferred carrier, with pick up from our warehouse in Southern California.

Read more: Help Center: Shipping Vibe outside of the U.S. and Canada

Education FAQs

Q: Can I use Vibe for classroom or distance learning?

A: Technology in the classroom aids students in learning. Vibe interactive whiteboards can be used by teachers in the classroom to express ideas and content to students. Many educators, from preschool to university, use Vibe boards for distance learning.

Read more: Vibe FAQs for Teachers and Educators

Still have questions?

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