Q: What is our price match?
If you’ve purchased a Vibe Board within the 30-day return window, we’ll gladly refund the price difference to you. The same applies to all Amazon purchases as well. *Please note that bulk orders are not applicable to the price matching policy, as we have already provided a competitive volume discount.
Q: When can I apply for a price match?
You can request a price match within the 30-day return window.
Q: When can I get my refund after the price match?
Our support team will process your refund once the order is received.
Q: What are the requirements for price matching?
The price match only applies to items sold and shipped by Vibe’s Shopify or Amazon store. The discount must be for the same model. Additionally, the sale must still be in effect when the price match is requested.
Q: How do I apply for the price match?
You must provide a screenshot of the order confirmation email. Please contact
support@vibe.us to assist with your price match rebate.