Buyer FAQs for Vibe Smart Whiteboard S1 75″

Hardware

Is the Vibe Board S1 75″ a standalone system or do I need a computer with it?

Vibe S1 75″ is an all-in-one conference room solution that combines an interactive digital whiteboard with an open ecosystem VibeOS based on Chrome OS, whiteboarding app Canvas, optional Smart Camera, and the companion app Vibe One. It’s designed for next-level team collaboration.

What are the Vibe S1 75″ dimensions?

For the Vibe S1 75″

• Diagonal screen size: 75″
• Product dimensions: 67.7″ (width) x 39.9″ (height) x 3.4″ (depth)
• Product weight: 127.9 lb
• VESA Mount: 800mm x 400mm

For the Vibe Stand

• Stand size: 64″ (width) x 69.5″ (height) x 29.9″ (depth)
• Stand weight: 50.7 lb

How is the Vibe Board powered? Does the board have a battery pack?

The Vibe Board is powered by a 3-meter detachable power cord included with your purchase. Currently, we do not offer a battery option. The Vibe Board must be connected to a power outlet to function.

Is there built-in audio and microphone in Vibe S1 75″?

Vibe S1 75″ has 3 built-in speakers but no built-in microphone. Our specially designed camera, the Vibe Smart Camera, is compatible with S1 and includes 6 built-in microphones in a 3D array, as well as noise cancellation and echo cancellation for better sound. You can also use other compatible USB-C microphones.

Can I use my Vibe S1 75″ like a TV?

Although the Vibe Board doesn't receive broadcast signals, you can download streaming apps such as Netflix, Hulu, Disney+, etc., from the Vibe Store to watch your favorite TV shows and movies. You can also connect your Vibe Board to Apple TV, Chromecast, and more. Screencasting from any device is supported as well.

What makes a Vibe Board superior to a TV or computer?

The Vibe Board is more than just a TV or computer. It combines the functionalities of a TV, computer, whiteboard, display, projector, and monitor into one sleek device. It's the Swiss Army Knife of tech—ideal for any space including home, workspace, or classroom.

With Vibe OS, you can also use your go-to apps. Vibe Board S1 75″ is designed to enhance your visual communication, client engagement, and team collaboration.

Accessories

Can the Vibe Smart Camera be used on the Vibe S1 75″?

Yes, the Vibe Smart Camera is compatible with the Vibe S1 75″.

Are there any other accessories available with Vibe?

Yes. We offer a 4K smart camera, the Vibe Tap, mobile stands and extra styluses. Additionally, Vibe S1 75″ has 3 USB-C ports and 1 HDMI-In port for users to add your own USB camera, wireless keyboard, and other accessories.

Which cameras and microphones work with Vibe S1 75″

For the best video conferencing experience, Vibe S1 offers an optional Vibe Smart Camera, equipped with image enhancement, noise cancellation, and AI features such as auto framing, and gallery mode. Vibe is also compatible with most USB-connected cameras and microphones, such as Logitech BRIO, Polycom Studio, and more.

Is your camera 4K?

Vibe’s Smart Camera uses Sony’s 4K sensor. However, due to digital zooming and cropping of raw images, the camera may output 1080P and 720P videos according to the video conferencing software you’re using.

Do I need to purchase a stand or wall mount for my Vibe S1 75″?

A wall mount is included in your purchase. Vibe also offers beautifully designed mobile stands that are easy to install. These stands are sold separately from the Vibe Board.

Which stylus should I use with Vibe S1 75″? Can I buy more?

Vibe S1 75’’ comes with 2 passive styluses. You can use the stylus to write or draw on screen.

Vibe Board S1 is also compatible with active stylus, which is made with Bluetooth wireless techonology. You can use the active stylus to draw and navigate the board, or use it as a clicker for presentations to turn pages on Vibe Canvas or in Powerpoint. You can buy active stylus or more passive styluses on our website.

Which cabled accessories does Vibe support?

Vibe Board S1 75″ supports several cabled accessories with its 3 USB-C ports and 1 HDMI-In port.

Software

What operating system does Vibe run on?

Vibe S1 runs on VibeOS, an operating system based on Chrome OS. Android apps can also run on Vibe. Learn more.

Which apps work on Vibe?

You can download apps from the Google Play store and Vibe Store, and run Web Chrome extensions. The Vibe Store contains 100+ fully vetted apps, such as Figma, Miro, Asana, Netflix, Slack, Teams, Google Drive, Google Classroom, Google Meet, Zoom, BlueJeans, and more. You can download with a single click and run your favorite apps flawlessly. See all supported apps here. No special licensing is required beyond what you’re currently using to access your accounts.

Can multiple people collaborate on Vibe at the same time? What is the limit?

Vibe Board allows up to 4 collaborators to use the board at the same time, with 20 simultaneous touch points. Additionally, you can share and collaborate on the same page with Canvas, our cloud-based whiteboard app that has no limit on the number of participants in a single session. You can join a Canvas session from Vibe Boards, computer browsers, or tablets.

Does Vibe Canvas automatically save information in real time, or do I need to save my work manually?

Vibe Canvas is cloud-based collaboration software. If you’re logged in to Vibe Canvas, any canvas you’re working on will automatically be saved to the cloud.

Does Vibe support Single Sign On (SSO)?

Yes, Vibe supports two popular forms of SSO: OAuth SSO and SAML. Vibe supports OAuth sign-in from trusted identity providers like Google, Microsoft, and Slack. Additionally, Vibe supports SAML-based SSO from Azure, Okta, and more for access control and user account management.

How is data stored in Vibe S1?

The content on the Vibe Board is stored in AWS Simple Storage Service (S3), which provides reliable, secure, efficient, and scalable storage. The data is further encrypted using AES-256, one of the strongest encryption methods. The data is also stored in local encryption.

Is the Vibe Board Apple supported?

You can screencast your iPhone, iPad, and Mac through Airplay or use a Type-C cable.

Do I need to download new apps or make changes to my workflow to integrate with your system?

There's no need to change your workflow with Vibe! The Vibe Board streamlines your workflow with multiple cloud drive options and all your favorite apps, such as Dropbox, Google Classroom, Google Suite, Slack, Miro, Microsoft Teams, and Figma. You can download these apps from the Vibe Store, Chrome Web Store, or Google Play.

Can you print from the Vibe S1 75″?

Yes, you can connect your printer to the Vibe Board via USB or LAN and print directly from it.

Can people connect to the board from different locations?

Absolutely! With our cloud-based whiteboard software, Vibe Canvas, you can collaborate on the same canvas from a computer, iPad, or phone from anywhere in the world. You can jot down an idea on your iPad, build on it with colleagues on the board in the office, and share it for review with stakeholders remotely.

Screencasting

What wireless casting options does Vibe support?

Vibe S1 supports screencasting from a variety of devices. Here are the options: Cable connection: Cast from Windows, Apple, or Android devices to the Vibe Board with HDMI-in or USB-C port at resolutions up to 4K. Wireless connection:

• Cast from Apple devices through AirPlay or cast.vibe.us at resolutions up to 1080P.
• Cast from Windows devices through cast.vibe.us.
• Use our new display adapter — Vibe Tap — for 4K instant screencasting even if there's no WiFi.

Can I draw over the wireless screencast or the HDMI-connected display?

Yes, you can draw over the wireless screencast and HDMI display content connected via the Number 4 USB-C port. Use our annotation feature to mark up videos, website pages, and presentations. You can also take screenshots or screen recordings and save them on your Vibe.

Purchasing and Ordering

How much is the Vibe S1 75″? What’s in the box?

The Vibe S1 75″ costs CAD$8999 and includes free shipping within AB, BC, SK, MB, ON, and QC. When you purchase a Vibe S1 75″, your package will include the Vibe Board S1 75″, a touch stylus, a power cord, a wall mount, and a quick start guide.

How can I purchase a Vibe Board?

U.S. customers can purchase Vibe Boards, as well as optional Vibe Smart Camera and mobile stands, on our website.

Can I talk to someone at Vibe if I still have questions?

Absolutely! If you have questions or would like to discuss your particular use case, you can schedule one-on-one time with one of our product experts. Please contact sales@vibe.us to connect with our team.

Do you offer bulk order pricing?

Yes, Vibe offers discounts for bulk orders of 2 or more boards, as well as special pricing for businesses and educational institutions. You can contact sales@vibe.us for a custom quote, and sign up to stay informed about our occasional offers.

Does Vibe offer financing?

Vibe has partnered with Affirm, a third-party party option that allows customers to purchase Vibe today and split payments into monthly installments for up to 36 months. See if you’re eligible for Affirm on the Buy View page.

Does Vibe come with a warranty?

We offer a free one-year warranty. There are also 1-3 year extended and accident protection warranties available from Extend.

What is your return policy?

If you're not satisfied with Vibe, you can return the device within 30 days of your delivery date. You will only need to cover the return delivery fee.

Shipping

Does Vibe offer shipping within Canada?

For orders shipped to AB, BC, SK, MB, ON, and QC, standard delivery is complimentary for orders equal to or over CAD$200. Orders under CAD$200 incur a CAD$35 delivery fee, which will be automatically applied at the time of checkout. For other areas, shipping costs apply. Please contact sales@vibe.us  for individual quotes.

Before finalizing your order, please carefully review all details, including name, shipping address, and products, to ensure accuracy and prevent potential issues. For any amendments to shipping information prior to dispatch, contact us at logistics@vibe.us.

Do you offer inside delivery?

Vibe offers free ground services, which only provide delivery to your exterior door. If you need inside delivery, a hand truck, or white glove services, please contact our support team for further details.

How long do I expect to receive my boards after I make the purchase? Do you deliver on holidays?

Our business days are Monday through Friday, 8:00 AM to 5:00 PM, excluding holidays. If you place an order on a weekend or holiday, or after 12 PM PST, the order will be processed on the next business day. Orders requiring expedited shipping must be finalized by 8 AM PST.

Delays in delivery times during holidays, peak season, weather, and transit/carrier issues can affect your shipment(s) arrival time. We will notify you accordingly via email.

How do I track my package?

If you've made a purchase through our Vibe Store, you can find your tracking information here. Additionally, customers will receive a tracking number in their shipping confirmation email, which can be used to track shipments.

Support

Do you provide on-site support for repairs and maintenance?

We do not provide on-site support, but we do offer 1:1 support sessions via video conference calls. For further assistance, you can submit a support ticket here or chat with Vibe Bot.