Vibe AI plans come with the purchase of a Vibe Bot or Vibe Dot. Standalone software subscriptions aren't available yet. Team and Enterprise plans aren't open for direct online purchase. Please contact sales if you have specific requirements for your organization.
Yes! We want you to experience Vibe AI comfortably, so we offer a "First Month on Us" benefit for all new workspaces.
Note: This "First Month" benefit is applied once per workspace. If your workspace has already utilized a
trial or bonus month, additional devices will not trigger a new offer.
Your paid plan doesn't start automatically. We'll email an activation code to the purchaser when your order ships. Your plan term begins when
you enter the code (not at purchase), so you don't lose subscription time while the device is in
transit.
Yes. If you cancel within 30 days, we offer a prorated refund for the remaining subscription fees. If you cancel after 30 days, you will not receive a refund, but you will retain access to your paid features until the end of your current billing cycle.
You will be notified if you hit your limit for either Transcription Minutes or AI Credits. You can still access your existing memory and history, but you won't be able to process new data until the next billing cycle begins. To continue immediately, you can upgrade your plan or purchase a top-up pack.
No. Memory retention refers to how far back Vibe AI reaches when it answers. A 12-month retention means the AI builds context from your last 12 months of meetings.
Your transcripts, saved threads, and Ask AI history are stored permanently on every plan and remain accessible.
Your data is encrypted in transit and at rest. We do not sell your data. We do not use it to train third-party AI models without your explicit permission.