• Purchasing with hardware on our website: Your annual software package automatically includes 1 bonus month, giving you 13 months of access for the price of 12.
• Upgrading via the Vibe AI App: When you subscribe to a paid plan directly through the app, you will receive a 1-month free trial before any billing occurs.

Current Bot users can still access and manage their legacy plans within the app. We will be rolling out an exclusive upgrade path for our existing Bot users soon, ensuring a seamless transition.

Currently, the new Vibe AI plans are rolling out exclusively alongside the Vibe Dot pre-order. Full support for Vibe Bot under the Pro and Max tiers will be available in late June. Until then, new Vibe Bot buyers can activate our legacy plans when purchasing Vibe Bot or directly within the app.

It depends on your device. For Vibe Dot pre-orders, your subscription activation will be fully digital and start when you set up your device. For Vibe Bot bundles that include a physical activation card, simply follow the instructions on the card to activate it, and your subscription period will begin immediately upon successful activation.

• Website purchases with hardward device: You are covered by a 30-day money-back guarantee. If you cancel and return the device within 30 days of receipt, you will receive a full refund. After 30 days, subscriptions are non-refundable, but you will retain full access until the end of your prepaid term.
• In-App purchases: You can cancel anytime. If you cancel during your 1-month free trial, you will not be charged. For active subscriptions, your service will remain active until the end of your current billing cycle, and no further charges will apply.

We accept all major credit cards, including Visa, Mastercard, and American Express.